Purpose Use the work-task timer to record labor as work occurs, add time retrospectively when needed, and document the work performed against the task. ...

Purpose Complete an active work task and record a resolution summary that explains how the issue was resolved. Roles This test case may be executed b...

Overview Technicians can self-assign available work tasks to help balance workload and respond quickly to operational needs. By selecting and accepting una...

Purpose Use My Work Tasks to locate and review work, accept a pending assignment or self-assign an available task, place work on hold and resume it, and ad...

Purpose Associate building equipment with a work task, add inventory-controlled parts, record other materials used, and verify the quantity consumed from i...

Purpose Open an assigned procedure, complete each required procedure step, record comments when needed, and return the completed procedure to the work task...

Purpose Create a new work task, identify its location and service classification, describe the required work, and submit it to your active work list. R...