Purpose Use Work Planner and the Shop Supervisor Dashboard to review unassigned, assigned, overdue, and open work tasks for your workgroups. Roles Th...

Purpose Reopen a work task that was completed but requires additional work or follow-up. Roles This test case may be executed by: Facilities Coordin...

Purpose Use task performance metrics and the Shop Supervisor Dashboard to compare actual performance against established targets and identify service are...

Purpose Use the completed-task review report to validate that completed work tasks contain accurate dates, completion information, resolution details, and ...

Purpose Use Time Sheet Manager to review employee time entries, correct dates or hours, apply the appropriate employee labor rate, and complete the superv...

Overview When work tasks are created they are routed to the appropriate work group based upon characteristics of the work (location, type, priority, etc.)....